Patient safety
Treatment abroad raises fair questions: who treats you, who answers if something goes wrong, and what happens once you are home. Here are the answers in one place — including what we do not promise.
The clinic's medical team is responsible for the treatment itself. We are responsible for the guidance, the coordination and the warranty — which includes flying you back to the clinic if needed. One coordinator in your language is with you from start to finish, and stays reachable after you are home.
A specialist writes the treatment plan and marks it on the scan, and you can have an independent written opinion on it — free and non-binding. The clinic’s medical team explains the risks before each step. You decide in your own time, with the plan and the full offer in writing in front of you.
The warranty applies from the moment you enter the clinic, and includes flying you back if needed. On a crown, abutment and implant — five years. The full warranty terms are set out per treatment type. Your coordinator stays reachable after you are home, and is the one address for reporting a problem.
The treatment is done at professional, modern clinics by a qualified medical team. Like any medical treatment it carries risks — and the team explains them before each step. We do not guarantee outcomes; we do make sure you get the information and the support to decide with your eyes open.
Ask us before you decide — in a short call, free and with no commitment.
